At Milcham International ReLo SLU, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or enquire about our relocation and property services.
Milcham International ReLo SLU is a relocation services company registered in Spain. We act as the Data Controller for personal data collected through this website. You can contact us at philippe@milcham.com.
When you submit an enquiry through our website, we collect your full name, email address, and phone number. We may also collect technical data such as your IP address and browser type through standard website analytics.
We use your personal data to respond to your property and relocation enquiries, to provide you with information about our services, and to fulfil our contractual obligations. We do not use your data for unsolicited marketing without your explicit consent.
We process your personal data on the following legal bases under GDPR: (a) your consent, given when you submit an enquiry form and tick the privacy policy checkbox; (b) legitimate interest, in managing and responding to enquiries about our services; and (c) contractual necessity, when processing is required to provide the services you have requested.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 3 years from your last contact with us, after which it is securely deleted.
Under the General Data Protection Regulation (EU) 2016/679 and Spanish data protection law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; request data portability; and withdraw consent at any time. To exercise any of these rights, please contact us at philippe@milcham.com.
We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website (such as Webflow Inc. as our website platform), strictly for the purposes of delivering our services. All processors are bound by data processing agreements ensuring GDPR compliance.
Our website may use cookies to improve your browsing experience. Essential cookies are required for the site to function correctly. We do not use third-party tracking or advertising cookies without your consent. You can control cookie settings through your browser preferences.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at philippe@milcham.com. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — www.aepd.es).